Exclusive trick! Let old customers turn over more than 90%

The average salesman pays attention to how to take the order, but ignores the follow-up, how to keep the order right, and prepares the quality for the next time the order is ready. This is a very important part of the entire business process. Based on my many years of work experience, I have summarized the following points for your reference and I hope to help you:

First, the sample confirmation process: After the order is placed, the factory must proof to the guest to confirm, in the confirmation sample for the guests, it is best to play a few more samples to the guests, after the guests read, call the guests to sign the sample on the watermark In this way, the production department can confirm the sample production according to the signature of the guests at the time of production. At the time of inspection, the customer will take out the sample confirmation samples and inspect the products according to the samples, so that the guests can rest assured that our factory can also be assured.

Second, in the documentary process: To report the number of daily production to the guests, the production of pictures sent to the guests to see, after the guests read, they will feel at ease, after all, know that their products have now been produced to what extent.

Third, in the production process: Every day must go to the workshop about 5 times, the finished product produced in the workshop is inspected, the product that has not been done well, the technology to be improved, and the timely communication with the production line, the defective product The rate is reduced to a minimum to ensure the quality of the product. There is a problem that needs to be improved in the production line. The customer is called to communicate with the customer in time. If the effect of the guest is not achieved, they must communicate and negotiate with the guest. If the guest agrees, let The guest sends an e-mail to confirm, so that there is a certificate at the time of inspection.

As long as the above three tasks are completed, the percentage of guests’ turn-ups will be basically above 90%.