1. Make a detailed record and recall the details of the guest's negotiation
First of all, judge whether this customer's desire to buy is strong or not, that is, to determine clearly whether he is a "real buyer" or a "buyer who is looking for the market"; some customers actually have a long-term stable supplier. He just puts you in When the reference of the quotation fills, personal opinions on such customers: It is best not to quote directly. Because spending too much time and energy on such customers is not worth it. I do not deny that there are customers who are “sincere and sincerity,†but in terms of experience, there are too many customers who defrauding prices and defrauding samples and materials are not worthy of pursuit.
2, true and false buyers, can be identified through conversation (interview, telephone, fax, EMAIL)
The condition of this method is to look at the customer's response to your question. True or false? Experts are still experts? Just ask him a few key questions, such as: product specifications, technical parameters, the price you want to accept, the quantity you plan to order, what brand to do, and whether the brand has an influence in the local area. Forces, which enterprises in China have had business dealings, how long it took to do business with China, and so on, through which we can roughly distinguish between customers' "true" and "false," "real" and "virtual," "great." With "small".
3. Judging the strength of customers from the business cards provided by foreign companies
The company's location in the city, there are several telephone lines, fax lines, whether there is a company website, a retailer, a wholesaler or an importer, whether it has represented some famous brands in the local area, etc.
4, do foreign trade is to do service, who's service is good, who can win customers.
Good service includes the following aspects:
A) Quotes should be reasonable, not too low, nor too high; good things can not be sold, ordinary products do not report high. Because customers will usually judge your honesty through your quotation, and at the same time judge your familiarity with the product; if a very simple and ordinary product you quote a price far away from the market, this shows that your honesty is not enough, you simply Do not understand this line, naturally others will dismiss your fax;
B) Respond to and respond to any customer information in a timely manner. Respond to the customer's response can not be simply answered one by one. It should be as comprehensive and thoughtful as possible, but it must not be onerous.